Operators first. Advisors second.
We didn't start in an agency. We started on the floor.
Founded by Ty Sams — two decades running retail businesses from the inside. Not advising. Running. The wrong forecast, the dropped scorecard, the hard buyer conversation — pressures we've felt firsthand.
"Retail Intelligence helps leaders build sustainable operating systems that increase decision quality, identify root causes, and create organizations capable of executing with confidence."
A description of the work — not a tagline.
Good products struggle for a predictable reason.
The product isn't wrong — the supplier never learned to operate inside the retailer's ecosystem, chasing red metrics instead of the decision that made them red. Retail Intelligence closes that gap: a durable operating system, and the judgment to run it.
Systems Expertise
Retail Link, Scintilla, NOVA, Supplier One, Seller Central — turned into decisions.
Business Intelligence
DSP, search, P&L, and supply chain data in one weekly decision briefing.
Operational Excellence
OTIF, inventory, TACOS, rank, chargebacks — prevented, not chased.
Executive Advisory
A seat at the table for platform, category, and pricing strategy.
Root Cause, Not Symptoms
We ask "why" until we reach the decision — weeks earlier — that made the metric red.
Systems, Not Heroics
Repeatable systems your team can run without us in every room — we leave you more capable than we found you.
Operator Vantage Point
We've run real retail businesses under real pressure — we know what a buyer sees and what actually moves the needle.
To be the firm category leaders call — not for a report, but to make their retail business fundamentally more capable.
Full P&L Orientation
Every recommendation flows through profitability first — growth that's worth having.
Category-Specific Expertise
Home goods, consumables, premium lifestyle — FBA, FBM, and hybrid. No generic playbooks.
Weekly Cadence, Full Transparency
No black boxes — weekly updates in plain language, tied to specific decisions and outcomes.
Audit & Diagnose
Full-funnel audit — listings, ads, supply chain, P&L.
Build the Operating System
Reporting, cadences, and playbooks that turn data into weekly action.
Execute & Optimize
We run the levers and hold the cadence — full transparency.
Elevate the Team
We transfer method, not dependency.